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How does it work?
Making a claim should be easy and not feel daunting. Our aim is to make the process as simple and straightforward as possible. You explain what happened, we do the rest. We’re here to help you as much as we can, as you’ve been through enough already.
Picking up the phone to call us (or submitting your details via our form) is the hardest part.
You’ll immediately speak to one of our dedicated accident claims specialists. They will take you through the process step by step and you’ll be allocated your own claims manager who will be responsible for your claim personally. We never treat our customers as policy numbers. To speak to one of our accident management professionals now call free on 1800 317 413
Repairs service explained
Our aim is to get you back in your vehicle and back on the road as quickly as possible. Our experienced accident management team know exactly what’s required and work tirelessly on your behalf to sort everything out, so you don’t have to.
Our repairs service is nationwide and available for all non-fault drivers. There is no excess to pay and the fault driver’s insurer pays the cost of your vehicle repairs. You have no bills to pay and your no claims discount remains unaffected. To arrange your own vehicle repairs, just call free on 1800 317 413 and our expert repairs team will get work straight away.
